Privacy Notice

This notice explains how Floral Delight processes personal data on elbowcheesepackage.biz in connection with bouquet requests, local flower orders, and related website use. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.

Policy guidance

This introduction summarizes the subjects addressed in the policy and points to related internal guidance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Data handling overview

How information is collected and how cookies are used

This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.

01
Collected data

Data We Collect

We may process name, email address, phone number if provided, inquiry message, and service preferences when you contact us or request floral services. We also process limited technical data such as server request metadata and browser and device information to operate the website, maintain security, and deliver pages correctly.

The categories collected depend on whether a visitor submits an inquiry, places an order, or uses the site for general information.
02
Data sources

How We Receive Data

Personal data is received when you submit a contact form, send a message, or share details needed for bouquet requests, budget and color confirmation, availability checks, payment coordination, and pickup or local delivery. Technical information is collected through normal website operation and security logs.

Most information comes directly from the person using the site, with some technical data generated automatically during access.
03
Cookie types

Cookie Types

Essential cookies support basic website functions, such as page delivery and form handling. Privacy preference cookies record your selected settings so the site can respect them on later visits. We do not confirm the use of analytics or advertising cookies.

Only limited cookie categories are confirmed for this site, and they are used for operational rather than promotional purposes.
04
Cookie controls

Cookie Controls

We use essential cookies for site operation and cookies that remember privacy preferences. Because tracking is not enabled, we do not state that analytics or marketing cookies are active. If you disable cookies in your browser, some site functions may not work as intended.

Cookie preferences can be adjusted through browser settings, and privacy-related choices are limited to essential site functions.
01

Purposes of Processing

We use personal data to respond to contact form submissions, confirm bouquet details, manage budget and color preferences, check availability, arrange payment, coordinate studio pickup or local delivery, maintain website security, and support technical delivery of the site. We may also use data to keep internal records and handle follow-up communication related to the same request.

Processing is limited to the operational steps needed to answer requests and manage the site.
02

Service Providers and Operational Sharing

We may share limited data with service providers that support website hosting, technical delivery, message handling, or other operational functions. These recipients are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only when needed to run the website or complete a customer request.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, or address security incidents. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure is limited to situations where a legal duty, security need, or similar obligation requires it.
User Rights

Your Rights

You may ask whether we hold your personal data, request correction of inaccurate information, object to or limit certain processing where applicable, and request deletion when the data is no longer needed or must be removed under law. Some requests may be restricted if we must keep information for security, legal, or recordkeeping reasons.

Available rights depend on the nature of the data and the legal basis for keeping it.
Requests

How to Make a Request

To exercise a privacy right, submit a request through the contact details in this policy and describe the data or interaction involved. We may ask for information needed to verify identity, assess the request, and confirm whether any legal exception applies before taking action.

Requests are handled through a verification process so that we do not disclose information to the wrong person.
Data Retention

Retention and Deletion

We keep personal data only for as long as needed to respond to inquiries, manage orders, maintain security, meet accounting or recordkeeping obligations, and resolve disputes. When data is no longer needed for those purposes, we delete it or de-identify it where appropriate.

Retention is based on the purpose for which the data was collected and on any legal or operational need to keep it longer.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on the website and may use reasonable site notices to draw attention to the revision. The updated version applies from the date it is posted unless a different effective date is stated.

We review this notice when our practices change or when legal and operational updates require a revision.
Privacy Contact

Privacy Contact Details

Email contact
feedback@elbowcheesepackage.biz
Telephone contact
+57 321 4337534
Postal address
Calle 8 7 22, Valle del Guámez
Privacy inquiries